Last Updated: 23/02/2025

Privacy Policy

Melior takes the privacy of its users as a top responsibility and will in no circumstance abuse this trust by disclosing, exporting, or managing our user’s personal information in a manner that is contrary to this Privacy Policy. Our Privacy Policy is designed to help our users understand the way and manner in which we use and manage their personal information and also assist them in understanding how to manage, update, and delete their information.

Melior is a technology company on a mission to connect people and businesses with meaningful innovations. We design, develop and deploy a wide range of services that help people and businesses solve, interact, and explore new opportunities.

The Information We Collect

Melior collects personal information through its interaction with you or through your interaction with our products. Some of this personal information is obtained by your interactions, use, and experiences with our products and services, however, our collection is dependent on your privacy settings, products, and features you choose to use. In certain circumstances, we obtain your personal information from third parties who subscribe to our products and services. It is advisable that you read the Privacy Policy of the product or service you are subscribed to for detailed information.

Your use of our products and services is exclusively your prerogative, and you reserve the right to either provide or decline in providing such personal information. In the event that you decline to provide such necessary personal information, you may not be able to use such product or services and, in certain circumstances, an applicable feature of that product or service. Sometimes, we are required under certain legislations and regulations to obtain your personal information. If you choose to decline, you will be unable to use our products and services, and in cases where your personal information is necessary for the consummation of a contract with Melior, please be informed that we may have to suspend or cancel the provision of our products and services to you.

How We Use Your Personal Information

Melior uses your personal information to provide rich and interactive experiences for users. Particularly, your personal information is used for:

  • Product personalization and suggestions to users
  • Improvement and development of Products
  • Provision of value-added services such as updating, securing, support, and troubleshooting, which is inclusive in the service provided based on your request

Your personal information also assists in our business operations, such as legal obligations, workforce development, research development, and performance analysis. In achieving these purposes, your personal information is combined from those obtained from different contexts or from third parties in order to provide a seamless, consistent, and personalized experience that enables us to make informed business decisions.

Why We Share Your Personal Information

Melior shares your personal information upon obtaining your express consent, completion of any transaction, and the provision of any product or services you may have requested or authorized. Melior also shares personal information with controlled affiliates and subsidiaries when necessary and for the performance of a specific obligation or purpose. When necessary, Melior may also share personal information with vendors working on its behalf; with law enforcement officers or a third party when required by law or in response to a valid court order or as part of a legal process; or when necessary for the protection of lives, properties, and product security.

How to Access and Control Your Personal Data

Melior respects your free will in how we use your data. You have a choice to control the use of your personal information within Soft Alliance’s custody, thereby exercising your right of access. Your choice of accessing your personal information is dependent upon the products or services for which you are subscribed. Your right of access enables you to determine and control the adverts you receive based on your interest and preferences, receive promotional emails, SMS, phone calls, and have the option to delete your account entirely.

Cookies

Cookies are small text files placed on devices to store data, which can then be recalled by a web server from the domain that placed the cookies. Melior uses cookies and similar technologies to track your preferences and settings, provide you with interest-based advertising, and analyze our products and services.